This message indicates that an eForm was not properly saved. This error may occur even if you just briefly open and close a form. To resolve the error, go to the Dashboard and under “Incomplete eForms" you will click on the submittal ID number of the most recently opened eForm at the top of the list. Once at the Form Details page, select the “Continue with this eForm" option, then go to the bottom of the page and select the “Click to save for future retrieval" button. Saving the form will effectively close the eForm and allow for a new eForm to be opened. In the event the error still occurs, try closing out of the browser completely.
Please note that the eForms will time out when the eForm is not active and the user will lose any unsaved information, so it is recommended to save often.
If a user deletes an eForm that was not properly saved, you will not be able to open another eForm until the next business day when the system resets.