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Energy and Environment Cabinet Services and COVID-19 In-Person Closings

As we work together to limit the spread of COVID-19 and protect our customers and employees, we are making every effort to maintain a consistent level of service during extraordinary times while maintaining social distancing protocols. Our goal remains to provide quality service, guidance and resources to the communities we serve. While our offices are closed to the public, our staff is working for you and we are available for your immediate needs. Information is provided below for each of our offices, with links to our website where additional details and contact information can be found.

Energy and Environment Cabinet Services and Closings by Division

Office of Administrative Hearings

On March 6, 2020, Governor Beshear issued Executive Order 2020-215 declaring a State of Emergency in response to the novel coronavirus (the "virus"). To protect the health and safety of Energy and Environment Cabinet ("Cabinet") employees, including Office of Administrative Hearings ("OAH") staff, and those members of the public appearing before the agency, OAH implements the following updated filing and hearing procedures set forth, below. These procedures are effective June 1, 2020  and until such time that state restrictions regarding the virus are lifted. Access full notice here.

Any questions should be directed to OAH  at EECOAHFILINGS@KY.GOV, or at (502) 564-7312.

Office of Energy Policy

Continues to provide resources to general public, utilities, energy providers and other state agencies. Meetings with the public will be done via video conferencing. Direct inquires to

The Office of Kentucky Nature Preserves

Some natural areas are temporarily closed to hiking; check the status of a natural area before visiting at

The Public Service Commission

Documents required by 807 KAR 5:001, Section 7(1 ), and 807 KAR 5:063  may be filed with the Commission by electronic mail at

Documents required by 807 KAR 5:001, Section 7(1 ), and 807 KAR 5:063  may be filed with the Commission by electronic mail at An original of the documents exempted from filing in ordering paragraph 3(a), (b), and (c), shall be filed within 30 days of the lifting of the state of emergency. 

Division of Waste Management

All inspections and investigations at hazardous waste, solid waste, and underground storage tank facilities have resumed to normal operations.  Inspectors will follow each respective facilities protocol on mask wearing and social distancing.  

All offices are open to the public. Meetings with the public will still be done via video conferencing, teleconferencing, etc. In-person meetings will be conducted if required and should be scheduled with each respective Field Office prior to the meeting time.  All public records exchanges will be completed electronically.

Division of Enforcement

Meetings with the public will be done via video conferencing.

The Divisions of Mine Reclamation and Enforcement, Abandoned Mine Lands, Mine Safety, Mine Permits

Business will be conducted by teleconference instead of face-to-face meetings. All branch offices are closed and we request that the public use drop boxes at those locations. Outdoor inspections will be conducted using CDC guidelines.

The Division of Mine Safety (DMS) has granted an extension of all DMS certifications/training expiration dates, please see the document, KY Miner Training Extension, below.  DMS Harlan, Hazard, Madisonville and Pikeville Branch offices began in-person training early July.  Please note that all training is offered on a prescheduled/preregistration basis. Please contact the DMS Branch office directly for more information or to register. 

The Division of Mine Permits has ceased on-site visits at this time. Information about the programs, including emergency contact information, can be found at .

The Division of Conservation

In-person assistance is not available at this time. Districts needing assistance can reach out to their assigned field representative or email 

The Division of Forestry

All business and interactions are being conducted via phone or email. Requests to evaluate a landowner’s property will done by foresters obtaining information via phone or email, then conducting a solo site visit and conveying the results to the landowner via phone or email, along with a written management plan. 

Suppression of wildfires will continue as the need arises. Firefighters will limit their interactions with landowners or the public as much as possible. If you need to report a wildfire, please contact a branch office or dial 911.

Inspections for timber harvests will be conducted independently with follow-up communication via phone or email. Information including emergency contact information can be found at